The reduction, affecting approximately 3,800 employees, incurred one-time costs of $336 million, which weighed on third-quarter financial results. Despite these expenses, the company reported a 28 percent surge in profits, reaching $3.7 billion. With a total headcount of 76,800 at the end of 2025, the firm is now betting on a leaner structure to reclaim capital for future business priorities.
Squeri framed the layoffs as a necessary evolution for a company navigating a landscape where AI dictates how consumers discover and manage their finances. While acknowledging the need for a risk-based approach to prevent rogue automated agents, leadership maintained that the firm must align with shifting market demands. The integration of AI into internal processes aims to boost productivity, though the company has yet to release specific details regarding the scope of the remaining restructuring phases.
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